Privacy notice

Your details, looked after.

Last updated: September 2026

Who I am

Kianna Bakess is a home bakery run by Kianna in London. I’m responsible for the personal details you share with me. You can reach me at kiannabakess@gmail.com.

What I collect

When you enquire or order, I collect the details you choose to give me: your name, email address, phone number if you share it, your date, the bake and servings you’d like, your budget, flavours, design ideas and any photos you send. If you tell me about allergies or dietary requirements, I use that only to talk through what’s possible for your order.

How I use it

I use your details to reply to your enquiry, prepare a quote, arrange your order and collection, and keep a record of what we agreed. I won’t send you marketing messages unless you ask me to, and I never sell or share your details for anyone else’s marketing.

The legal basis is that you’ve asked me to take steps towards an order (and, once you order, to carry out our agreement), plus my legitimate interest in keeping sensible business records.

Where it’s kept

Enquiries arrive by email and are kept in my Gmail account, provided by Google. If you message me on Instagram or TikTok, those conversations are held by those services under their own privacy terms.

How long I keep it

I keep enquiry details for as long as I need them to handle your enquiry and order, and order records for as long as the law requires for business and tax purposes. After that, I delete them.

Cookies

This website doesn’t use cookies, analytics or tracking of any kind.

Your rights

You can ask to see the details I hold about you, ask me to correct or delete them, or object to how I use them. Just email me. If you’re unhappy with how I’ve handled your details, you can contact the Information Commissioner’s Office at ico.org.uk.

With love, Kianna x